MyCodeCrafters – Privacy Policy

Last Updated: May 4, 2025

At MyCodeCrafters, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you use our website (www.mycodecrafters.com) and our services, including secured hosting, private tools, Remote Desktop Protocol (RDP), transactional SMTP, and encrypted landing pages (collectively, the “Services”).  

1. Information We Collect:

We collect different types of information to provide and improve our Services:

• Information You Provide Directly:
• Account Information: When you register for an account, we collect your name, email address, and a chosen password.
• Billing Information: When you purchase our Services, we collect necessary billing details, such as your billing address and payment information (processed by secure third-party payment processors; we do not directly store your full payment card details).
• Communications: If you contact us for support or inquiries, we may collect your name, email address, and the content of your communication.  
• Information related to Encrypted Landing Pages: If you use our encrypted landing page service, we may collect the content and data you input into those landing pages. Please note that you are responsible for the data you collect through your landing pages and ensuring its compliance with applicable privacy laws.
• Information We Collect Automatically:
• Usage Data: We collect information about how you use our website and Services, such as the pages you visit, the features you use, and the dates and times of your access.  
• Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.  
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and personalize content. Please see our Cookie Preferences for more detailed information and how to manage your choices.  

2. How We Use Your Information:

We use the collected information for various purposes, including:

• Providing and Maintaining Services: To deliver the Services you have requested, manage your account, and ensure the functionality of our platform.  
• Processing Payments: To process your payments for our Services.
• Communication: To respond to your inquiries, provide customer support, and send you important service-related announcements and updates. With your consent, we may also send you promotional emails about our Services.
• Improving Our Services: To analyze usage patterns and trends to improve our website, Services, and user experience.
• Security and Fraud Prevention: To detect and prevent fraudulent activities and ensure the security of our systems and your account.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure:

We may share your information with third parties in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, hosting providers, email marketing services, and analytics providers. These providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.  
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.  
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.  
• With Your Consent: We may share your information with third parties with your explicit consent.

4. Data Security:

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.  

5. Your Rights:

Depending on your location and applicable laws, you may have certain rights regarding your personal information, which may include the right to:  

• Access: Request access to the personal information we hold about you.
• Rectification: Request the correction of inaccurate or incomplete personal information.
• Erasure: Request the deletion of your personal information (subject to certain exceptions).
• Restriction of Processing: Request the restriction of the processing of your personal information in certain circumstances.
• Data Portability: Request to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Object: Object to the processing of your personal information for certain purposes, such as direct marketing.  
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [Your Support Email Address]. We will respond to your request in accordance with applicable laws. We may need to verify your identity before processing your request.  

6. Data Retention:

We will retain your personal information for as long as necessary to provide you with our Services, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the applicable legal requirements.  

7. International Data Transfers (If Applicable):

If you are accessing our Services from outside [Your Country/Region, e.g., Romania, if that’s where your primary operations are based], your information may be transferred to and processed in [Your Country/Region] or other countries where our servers and service providers are located. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to these countries. We will take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.  

8. Children’s Privacy:  

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.  

9. Third-Party Links and Services:

Our website may contain links to third-party websites or services that are not owned or controlled by MyCodeCrafters. We are not responsible for the privacy practices of these third-party websites and services. We encourage you to review their privacy policies before providing any personal information to them. This includes third-party payment processors and any third-party services integrated with our platform.  

10. Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our Services after the posting of changes constitutes your acceptance of the updated Privacy Policy.  

11. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@codecrafters.com  

By using our Services, you acknowledge that you have read and understood this Privacy Policy.